Whole Person Care partners

Coordinated care for LA County’s most vulnerable Medi-Cal beneficiaries

Through 16 programs delivered across Los Angeles County, Whole Person Care-Los Angeles (WPC–LA) serves six high-risk populations: people experiencing homelessness, justice involvement, barriers to a healthy pregnancy, serious mental illness, substance use disorder, and complex health conditions.

WPC-LA stakeholders, including health and social service agencies, help clients navigate the many health and social systems and connect them to medical care, housing, transportation, food, and other services. 

The UCLA CTSI's Community Engagement and Research Program is leading a mixed-methods research evaluation of WPC-LA to identify successes and challenges, implementation, and impact. The primary research evaluation activities include:

  1. Surveying WPC-LA clients to measure the quality of care received
  2. Interviewing Community Health Workers and patient navigators to measure the impact of WPC-LA on their professional, personal development, social networks and recommendations for further impact within their role
  3. Interviewing stakeholders at WPC-LA contracted Community Based Organizations to collect data on organizational goals, the types of clients served, how services are provided, service networks, and partnership effectiveness within WPC-LA for improved service integration
  4. Analyzing data on the impact of programs on health care use (hospitalizations, primary care visits, etc.) and health conditions by WPC-LA clients
  5. Assessing the utility of a recovery measure to measure the impact of WPC-LA on beneficiaries’ mental and emotional health

Impact Reports and Policy Briefs

View the WPC-LA policy briefs and impact reports released through Los Angeles County and UCLA CTSI. 
Policy Briefs and Impact Reports

Research Evaluation Contact:
Contact CERP

Whole Person Care retreat

Whole Person Care Research Evaluation Retreat 2019. Photo courtesy of UCLA.